FAQ

  • How can I return/exchange my order?

    Les Canebiers does not accept returns. If there is a defect product or a problem with your order, please contact us within 14 days after the delivery date with your order number.

    Nevertheless, you can exchange the products for another size or model within 14 days if these are sent in the same state and if they are still in new condition with tag.

    For exchanges please fill read the instructions on the exchange page.

    We will send you your exchange as soon as we take delivery of your return.

  • When will I receive my order?

    We rely on French postal services (Colissimo and Chronopost) for standard shipping. It typically takes 2-3 days to France, 3-5 days to Europe and approximately 7-10 days worldwide, from day of shipping. When choosing Express Shipping, orders are shipped with FedEx or Chronopost. It takes between 3 to 5 days to be delivered.

    Please not that your package may be subject to taxes and/or customs when shipped outside of Europe.

  • How is the sizing of swimwear?

    Most of our swimwear fits true to size although some may fit a bit small. Nikki bikinis and men swimshorts tend to run small so we suggest going for the bigger size if you are between two sizes or if you are not sure about which size choosing. You can find a detailed sizing guide here. Don't hesitate to contact us if you have any question about sizing.